Operations + Growth Retainer
$5,000 / month
We step in as an embedded partner — identifying where the business is losing money, closing operational gaps, and aligning systems for growth.
Agencies sell hours. Consultancies sell reports. We run the system alongside your team and stay accountable to what it produces. Built for restaurant and hospitality operators, and for entertainment, media, and creative businesses.
What’s Included
01 · Operations Optimization
- Service flow improvements
- Staffing and scheduling structure
- SOP development
- Bottleneck identification and resolution
02 · Revenue Growth
- Pricing and menu strategy
- Throughput optimization
- Upsell systems and customer flow
- Revenue leak audits
03 · Strategy & Oversight
- Weekly or bi-weekly check-ins
- Performance analysis and KPI review
- Ongoing decision support
- Vendor and team accountability
04 · Marketing Direction
- Content strategy guidance
- Campaign direction and positioning
- Brand consistency oversight
- Alignment between operations and marketing
How It Works
Diagnose → Implement → Optimize → Scale
We start by finding what’s actually broken rather than what’s easiest to fix. Then we build the systems, run them with your team until they hold, and expand what works. You get an operator in the business, not a report about it.
Flexible Add-Ons
- Content and marketing execution
- On-site management
- Production and creative projects
- New location build-out support
Who We Work With
Restaurant and hospitality. Independent operators and small groups. Twenty years across restaurant management, expansion operations, and complete new build-outs — including six years on the floor as a manager and Wine Captain. We know what a bad prep list costs you on a Friday.
Entertainment, media, and creative business. Artists, managers, production companies, podcasters, and creators who need real business infrastructure from someone who speaks the language natively.
We work in these two verticals only. A generalist is the first thing replaced by AI. Depth is the whole point.
How Engagements Run
- Defined deliverables, a set communication cadence, and a monthly reporting cycle.
- Work begins after a signed agreement. No exceptions — it protects both sides.
- Billed monthly by auto-pay on the 1st.
- Capacity is limited by design. Sometimes that means a waitlist.
Start a Conversation
Tell us what’s actually broken. If we’re not the right fit, we’ll say so on the first call rather than three months in.
Matthew Monroe
matthew@monroe-entertainment.com
323-606-9131
Sherman Oaks, California
Monroe Entertainment 